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FAQs
General Plumbing Repair FAQ
Why does my toilet run long after flushing?
A running toilet is usually due to a flapper that isn’t sealing properly or a faulty fill valve. This causes water to continuously flow into the tank, leading to water waste. Adjusting or replacing the flapper and fill valve can fix the problem and stop the water loss.
How do I unclog a toilet?
To unclog a toilet, use a plunger to create a seal and apply pressure to dislodge the blockage. If this doesn’t work, try a toilet auger. If the clog remains, it’s advisable to call us to avoid further damage.
How do I prevent mold in the bathroom?
To prevent mold in the bathroom, ensure adequate ventilation by using exhaust fans and opening windows when possible. Regularly wipe down surfaces to avoid moisture accumulation. Address leaks promptly, and consider using mold-resistant paint and materials to help deter mold growth.
Why does my faucet have low water pressure?
Common causes of low water pressure in faucets include a dirty aerator, partially closed valves, and faulty components. A clogged aerator can reduce water flow; simply remove and clean it if only one faucet is affected. Partially closed shut-off valves under the sink can also lower pressure—ensure they’re fully open. Lastly, worn-out faucet cartridges or stems may need to be replaced.
There is water under my kitchen sink, what should I do?
Water under the kitchen sink may result from a leaky pipe, loose connections, or a faulty faucet. Look for visible leaks, tighten any loose connections, and check the valves. If the problem continues, contact us to locate and repair the source to prevent water damage.
How can I unclog my kitchen sink?
If your kitchen sink is clogged, begin by using a plunger to try to clear the blockage. If this doesn’t work, try pouring a mixture of baking soda and vinegar down the drain or use a drain snake to remove the clog. Avoid chemical drain cleaners, as they can harm the pipes. For stubborn clogs, consider calling a plumber. Always be cautious about what you put down the drain. Avoid washing down large food scraps, oil, grease, and fibrous materials. Use a sink strainer to catch debris and clean it regularly.
Why did my garbage disposal stop working?
Common causes of a kitchen garbage disposal not working include jamming from foreign objects, overloading with excess waste, and electrical issues such as a tripped breaker or faulty switch. Many disposals have a reset button that can be located on the bottom of the unit.
General Maintenance FAQ
How can I conserve water at home?
Conserving water benefits both the environment and your budget. Install water-efficient fixtures like low-flow faucets, showerheads, and dual-flush toilets. Promptly repair leaks, as even small drips waste gallons daily.
How can I prevent frozen pipes?
To prevent frozen pipes, insulate exposed pipes, seal drafts, and open cabinet doors to allow warm air circulation. Maintain a consistent thermostat above 55°F (13°C), drain outdoor water lines, and use a space heater in unheated areas if needed. These steps help protect pipes from freezing in cold weather.
Do I need to maintain my water heater?
Yes. Both conventional and tankless water heaters need to be flushed or descaled once a year to minimize build up and keep your units functioning properly.
How do I prevent roots from entering my pipes?
To control roots in plumbing lines, consider hiring a plumber to physically remove with a rooter machine, hydro jetting to clear debris, and using root removing chemicals. Schedule regular inspections to catch issues early and avoid planting trees near sewer lines to prevent future root growth. These methods can help manage root problems and keep pipes clear.
Do you offer a Maintenance Program?
Yes! We offer several different plans to help maintain your systems and prevent bigger issues. To learn more, visit our Maintenance Program page,
Remodel FAQ
What are signs of an aging bathroom?
Bathroom plumbing and fixtures can degrade over time, leading to water leaks, decreased appliance functionality, and lower water quality. If these issues arise, it may be time to consider replacing pipes and remodeling. Additionally, older showers and faucets often operate less efficiently than newer models, so upgrading fixtures during a remodel can improve efficiency and reduce utility costs.
What's the difference between remodel and renovation?
While the terms "renovation" and "remodeling" are often used interchangeably, they refer to distinct processes. A renovation typically involves updating or replacing existing features, such as installing a new sink or toilet, and is generally a simpler, less expensive project. On the other hand, remodeling involves more significant changes, such as altering the layout or relocating fixtures, and tends to be more time-consuming and costly.
What to consider when picking out fixtures?
First, ensure that the new fixtures are lead-free and are UPC-approved, as well as align with your bathroom's aesthetic and overall design. Verify the compatibility of the new fixtures with existing plumbing connections, as adjustments may be necessary. Upgrading fixtures not only enhances functionality and style but also offers an opportunity to improve water conservation. It is advisable to consult a professional plumber for expert guidance on compatibility and proper installation.
New Construction FAQ
When should plumbing be installed in new construction?
Plumbing is typically installed during the rough-in stage, after the framing is complete and before walls and floors are finished. This ensures pipes and fixtures are correctly placed before drywall or flooring is installed.
How do I ensure my plumbing system meets local codes?
Hire a R.E.D. Plumbing, Inc. plumber who is familiar with local building codes and regulations. Permits and inspections are required to ensure compliance and safety.
Can I customize the layout of plumbing fixtures?
Yes, but customizations may increase costs. Work closely with your builder and plumber during the design phase to ensure your desired layout is feasible.
Should I install a water softener or filtration system?
If you live in an area with hard water, like in Yavapai County, or want better water quality, consider installing a water softener or filtration system. Consult your plumber to determine the best option for your needs.
What are some energy-efficient plumbing options for new construction?
Energy-efficient options include:
- Tankless water heaters.
- Low-flow faucets, showerheads, and toilets.
- Insulated hot water pipes to reduce heat loss.
Emergency Service FAQ
What's considered a plumbing emergency?
Run through a quick mental checklist. If there's a risk of flooding, immediate action is necessary to prevent property damage and safety issues. Sewer backups also require urgent attention due to health hazards and bathroom inaccessibility. Lack of water or a potential burst pipe also qualifies as an emergency, as these issues can quickly lead to flooding. Non-urgent problems, like preventative maintenance, slow drains, inspections, appliance installations, and minor repairs, can be scheduled for later. In short, if the issue can’t wait, contact us right away.
What should I do if a pipe bursts?
If a pipe bursts, quickly shut off the main water supply to stop further flooding. Open faucets to drain excess water and reduce damage. Use buckets or towels to catch any leaking water, and contact a plumber immediately for repairs. If water is close to electrical outlets, appliances, or the electrical panel, turn off the electricity.
How do I shut off the water supply to my house?
Turning off your home's water supply is usually straightforward, involving a main shut-off valve that can be operated by hand. The main shut-off valve is typically located near where the main water line enters your home, but the location varies. In warmer climates, it’s often outside, while in colder areas, it's usually inside, often near the basement, crawl space, or water heater. In slab-on-grade homes, it may be found under the kitchen sink or near the water heater. Alternatively, water can be shut off at the water meter, though this may require a special tool.
Do you offer 24/7 emergency service?
Yes. Should you need emergency plumbing services outside of normal business hours, call us at (928) 772-9296.
Testing Services FAQ
When should you have your plumbing system tested?
Plumbing system testing is recommended at key times, such as during annual inspections to catch minor issues early, before buying or selling a home to reveal potential problems, and after major repairs to ensure no new issues arise. Testing is also advisable if there are signs of trouble, like low water pressure or unexpected bill spikes, and before winter to identify vulnerabilities that could lead to frozen pipes. Routine inspections help prevent costly repairs and keep the plumbing system reliable year-round.
What is pressure testing?
Pressure testing is a technique used to check the integrity and strength of plumbing, gas, or HVAC systems by filling the lines with air, water, or another pressurized substance. The system is then monitored for any drops in pressure, which indicate leaks, weak spots, or other potential issues. In plumbing, pressure testing is essential for ensuring pipes, fittings, and joints can withstand operational pressure without leaking. For new installations or after major repairs, it’s used to verify that the system is safe and fully functional before being put into regular use. It’s a critical method for quality control and safety in construction, repair, and maintenance across various industries.
What is smoke testing?
Smoke testing is a method used in plumbing and sewer systems to detect leaks, cracks, or defects in pipes. It involves introducing non-toxic, visible smoke into the sewer or plumbing lines under controlled conditions. As the smoke flows through the pipes, it escapes from any openings, cracks, or illegal connections, revealing points of damage or leaks that might otherwise go unnoticed. Smoke testing is commonly used by municipalities and plumbers to identify issues in sewer lines, storm drains, and building plumbing systems. It is safe, effective, and can be done quickly, making it an efficient tool for diagnosing plumbing and sewer system problems.
Water Leak FAQ
Can water leaks go undetected?
Water leaks can go undetected, especially in hidden or hard-to-reach areas like walls, ceilings, basements, or under concrete slabs. Slow leaks, appliance leaks, and leaks in crawl spaces may cause gradual damage without immediate signs. Regular inspections and monitoring for signs like increased water bills, water stains, or musty odors can help identify leaks early before major damage occurs.
Can water leaks be a hazard to your health?
Water leaks can pose health hazards, including mold and mildew growth, which can lead to respiratory issues and allergies. They can also cause structural damage, bacterial growth, and poor indoor air quality, increasing the risk of infections and harmful mold spores. Additionally, leaks near electrical systems pose electrical hazards, such as shocks or fires. Prompt action is needed to mitigate these risks.
What do I do if my water meter is leaking?
If your water meter is leaking, contact a plumber right away. Also, reach out to your water utility provider, as they are responsible for fixing leaks between the meter and the utility line. Leaks between the meter and your home are your responsibility.
How do I check for a water leak in my home?
Turn off all water fixtures and appliances, Check the water meter, If it continues to move, you likely have a leak.
What causes water leaks?
Water leaks can be caused by corroded or deteriorated pipes, high water pressure stressing the plumbing, loose connections or fittings, frozen pipes expanding and cracking, or tree root intrusion into underground pipes, and should be addressed by inspecting visible pipes, faucets, and appliances for signs of dripping or pooling water.
Water Heater FAQ
What is the difference between conventional vs tankless water heaters?
Conventional water heaters are large tanks that store hot water that is heated by gas or electricity and kept at a preset temperature. Tankless water heaters heat water on demand allowing for continuous use. While tankless water heaters cost more upfront, they are more efficient and typically have a longer life span.
Why am I not getting hot water?
Insufficient hot water may result from a malfunctioning thermostat (on electric water heaters), a defective heating element, or sediment buildup. Start by checking the thermostat settings and resetting them if needed. If the problem continues, it may be best to consult a water heater specialist for diagnosis and repair.
What should I do if my water heater is leaking?
If your water heater is leaking, switch off the power supply or turn off gas and shut off the water source to the unit. Leaks may result from a faulty valve, a corroded tank, or pressure problems. Promptly Contact us to assess the issue and carry out any needed repairs or replacements.
What is the best temperature setting for a water heater?
The U.S. Department of Energy recommends setting the thermostat at 120°F (49°C) to prevent scalding and save energy.
What should I do if my water heater is leaking?
Turn off the water supply to the heater and shut off its power source (electricity or gas). Contact R.E.D. Plumbing immediately for repairs or replacement.
What is the lifespan of a water heater?
- Tank Water Heaters: 8–12 years.
- Tankless Water Heaters: 20+ years with proper maintenance.
- Other types may vary, depending on usage and maintenance.
Gas Line FAQ
What should I do if I suspect a gas leak?
If you suspect a gas leak, it's crucial to act quickly. First, evacuate everyone from the building and gather at a safe location. Open all doors and windows to help vent the gas outside. Once safely away, call for help immediately. These steps reduce the risk of exposure and fire hazards
What are some causes of gas leaks?
The most common causes are rust and corrosion on pipes or deteriorating sealants and joints. Over time, aging gas pipes can experience sealant degradation, leading to potential leaks. Additionally, as gas piping standards evolve, older systems often require replacement to ensure improved safety and reliability.
Can I fix a gas leak myself?
Never try to repair a gas leak on your own! Gas piping should always be handled by professionals, as even a small mistake can pose serious risks to you and your family.
What can be done to prevent gas leaks?
Since you can't fix gas leaks on your own, you can be proactive and prevent gas leaks from happening in the future by:
- Scheduling routine inspections for your gas lines
- Check for signs of damage, corrosion, breakage, and warping
- Listen for any leaking or hissing noises
- Install a carbon monoxide alarm
- Check for any rotten egg smells
Sewer Main FAQ
How can I locate a sewer line clog?
To identify a sewer line clog, watch for multiple slow-draining drains, bad odors, gurgling sounds, sewage backup, pooling water around the yard, or toilet issues like overflowing or improper flushing. If any of these signs appear, contact us to inspect and clear the clog before it worsens.
What causes sewer line odor?
Sewer line odors can be caused by clogged pipes, dry P-traps, broken or leaky sewer lines, clogged vents, sewer backups, or improper plumbing installation. These issues can trap waste and gases, causing unpleasant smells to enter your home or yard.
How do I prevent sewer line damage?
To prevent sewer line damage, avoid flushing non-degradable items, use strainers on drains, and schedule regular inspections. Ensure proper drainage, use a backflow valve, and monitor water pressure.
Can I use chemicals to clear clogs?
Chemical drain cleaners are not only dangerous to your health, they are not recommended for clearing sewer clogs, as they can damage pipes and may not completely eliminate the blockage. Professional plumbers use specialized equipment and techniques to safely and effectively remove sewer line clogs.
Have more questions?
If you don't see the answer to your question, please don't hesitate to reach out to us directly. We're here to help, and we're always happy to answer any questions you may have.